Get paid inside the same WhatsApp chat
Send a payment request with the order summary, let customers pay with M-Pesa or card, and confirm automatically when the money arrives.
- Payment requests in chat
- M-Pesa and card payments
- Automatic payment confirmations
- Every payment linked to the customer
How it works
Up and running in three steps.
Create the request
From an order, a cart or a chatbot step, send the customer the amount and a summary.
Customer pays
They pay with M-Pesa or card in a few seconds.
Confirm automatically
Wabachimp marks the order paid and sends a receipt, and your team takes it from there.
What you get with WhatsApp payments
Fewer abandoned orders
The payment request arrives in the conversation where the customer decided to buy.
Built for Kenya
M-Pesa prompts for local customers, with card payments for everyone else.
Instant receipts
Customers get a confirmation with the amount and reference the moment they pay.
Reminders for unpaid orders
Nudge customers automatically when a request hasn't been paid.
Payment tracking
See paid, pending and failed requests for every customer.
Works with your store
Mark the order paid in WooCommerce or Shopify once payment is confirmed.
Who it's for
A few of the ways Kenyan businesses put it to work.
Online shops
Close sales from catalogue carts and campaigns.
Services and bookings
Collect deposits to secure appointments.
Schools and training
Collect fees and send receipts on WhatsApp.
Events
Sell tickets and confirm payment in the same chat.
Questions about WhatsApp payments
Something else on your mind? Message us on WhatsApp and a person will reply.
Which payment methods are supported?
M-Pesa and card payments. Ask our team about other payment providers you already use.
Do customers leave WhatsApp to pay?
M-Pesa payments arrive as a prompt on the customer's phone. Card payments open a secure payment page and bring them back to the chat.
When do I receive the money?
Your payment provider settles payments into your account on its usual schedule.
Can I send payment requests to many people?
Yes. Send fee reminders or deposit requests to a segment and track who has paid.