An AI agent that answers customers like your best employee
Point it at your website and documents. It learns your services, prices and policies, replies in natural language at any hour, and hands the chat to your team when a person is needed.
- Learns from your website in minutes
- Natural replies, 24/7
- Answers from your own information
- Hands over to your team when needed
How it works
Up and running in three steps.
Give it your knowledge
Enter your website, upload price lists or PDFs, and add answers to common questions.
Set the rules
Choose its tone, the topics it should leave alone and when it should hand over.
Switch it on
It starts answering on your WhatsApp number, and you can read every conversation.
What you get with the AI agent
Understands real questions
Customers ask in their own words instead of tapping through menus, and still get a relevant answer.
Grounded in your content
Answers come from the information you provide, and you can see which facts were used.
Knows when to hand over
Complaints, complex sales or anything it isn't sure about go to a person.
Covers nights and weekends
A lead who writes at 11 pm gets an answer, not a wait until morning.
Easy to update
Change a price or policy once and the agent uses it straight away.
Full visibility
Read every AI conversation and step in at any point.
Who it's for
A few of the ways Kenyan businesses put it to work.
Service businesses
Quote prices, explain packages and book jobs.
Hotels and lodges
Answer room, rate and amenity questions from guests in any time zone.
Online shops
Handle sizing, delivery and returns questions.
Colleges and training
Explain courses, fees and intake dates to prospective students.
Questions about the AI agent
Something else on your mind? Message us on WhatsApp and a person will reply.
Will it make things up?
It is set up to answer from your business information. When it can't find an answer, it says so and passes the chat to your team, and you can review every conversation.
What can I train it on?
Your website, documents such as price lists and policies, and question-and-answer pairs you write yourself.
Can I control what it says?
Yes. Set its tone, topics to avoid and the rules for handing over to a person.
Does it replace my chatbot?
It works alongside it. Use chatbot flows for fixed processes like bookings, and the AI agent for open questions.